VIP FarePass
Terms and Conditions
VIP FarePass (“Club”) is a product of an operating partnership between
Accredited Only, Inc. (“AOI”) and Carlson Travel Group, Inc. (“Carlson”).
As a registered Member of VIP FarePass (“Member”), you agree to abide
by these Terms and Conditions, and when ordering anything from a supplier of products
or services (a "Supplier"), you agree that these Terms and Conditions
shall apply to your order.
The Club offers a variety of tickets, tours, and services (“Products”)
through its website, www.VIPFarePass.com (“Site”). Club benefits include,
among other things, access to providers (“Suppliers”) of Member-Only
Specials ("Benefit(s)"). This Membership Agreement ("Agreement")
contains all the terms and conditions that apply to you becoming a registered member
of the Club ("Member"). Please note that throughout this Agreement, the
words "we," "us," and "our" will mean VIP FarePass,
and "you," "your," and "yours" will mean you, the
Member.
Unless otherwise stated, purchases made through the Site or any VIP FarePass affiliated
website are subject to these Terms & Conditions. In all booking arrangements,
the person making the booking shall be deemed to have accepted these conditions
on behalf of the person(s) named in the booking.
As a registered Member of VIP FarePass, you agree to abide by these Terms and Conditions,
and when ordering anything from Suppliers of products, services, or benefits you
agree that these Terms and Conditions shall apply to your order.
1. CLUB RULES
1.a. VIP FarePass is open to legal residents of the United States, who are eighteen
(18) years of age or older, have Internet access, a valid credit card, and an existing
e-mail account as of the date of their enrollment and throughout Membership term.
By enrolling in VIP FarePass you are certifying that you meet these eligibility
requirements.
1.b. You are obligated to provide accurate and true information when you apply for
a VIP FarePass Membership and your failure to do so may invalidate your Membership
and any subsequent transaction(s). Your responsibility to provide accurate information
is a continuing obligation and you must notify VIP FarePass in the event that any
information provided by you changes by using the contact information specified in
Section 11 below.
1.c. Your Membership is non-transferable. You agree that only you will use the Membership.
Club benefits may not be used in conjunction with other discounts or promotions
unless otherwise specifically provided. Club benefits are for Members only. Non-members
are not entitled to receive such benefits except as part of a Member booking. Member
name must be part of the traveling party in order for any of the benefits to apply
or be used in conjunction with a particular Trip. Failure to comply with these terms
and conditions may result in cancellation of your membership with no refund of fees
and/or points.
1.d. Access to and use of the Members section of the Site is through a combination
of user name and password and is reserved exclusively for Members. You are solely
responsible for maintaining the confidentiality of your user name and password and
you agree to notify VIP FarePass immediately by using the contact information provided
in Section 11 below if you believe that there has been any breach of security (e.g.
the unauthorized use of your name and password, unauthorized use of your Membership,
lost or stolen Membership information). You agree to accept responsibility for all
activities that occur under your account and password.
1.e. Purchases on this site must be made with a credit card, and VIP FarePass has
not directed this site to, and believes that this site is not appealing to children
under the age of 13. Protecting your privacy and providing security is important
to us. Please read our Privacy Policy for more details regarding our information
collection and practices. If you are over the age of 13 but under the age of majority
in your jurisdiction, you may use the Site only with the involvement of a parent
or guardian.
1.f. All Members are bound by VIP FarePass, AOI, and Carlson Rules, Terms of Use,
Travel Terms of Use, Membership Terms of Use, Terms and Conditions, and Policies.
1.g. VIP FarePass reserves the right to refuse membership to anyone for any reason.
2. MEMBERSHIP FEES, CANCELLATIONS, AND RENEWALS
2.a. The current annual Membership fee is $49.95, which is billed to your credit card
annually. You will be notified of any increase in the current annual Membership
fee on the Terms and Conditions page on the VIP FarePass pages of the Site. Increases
will take effect upon the annual renewal of your Membership. Membership fee may
vary for those eligible to pay using rewards points.
2.b. VIP FarePass reserves the right to change the annual membership fee, but will
provide you with advance notice of any such change. You are responsible for compliance
with all applicable restrictions, limits, and other terms of use imposed by your
credit card issuing bank. By enrolling in the Club you agree to honor all charges
properly assessed to your credit card account by VIP FarePass, Carlson, or AOI.
2.c. Membership is non-refundable and effective for a period of twelve months following
the membership enrollment date (one year), and twelve months following the renewal
date in subsequent years. By enrolling in the Club you agree to honor all charges
properly assessed to your credit card account by VIP FarePass and assert that VIP
FarePass is not responsible for any fees that occur as a result of insufficient
funds on your credit card.
2.d. Your VIP FarePass Membership will automatically renew to another annual membership
after the first 12 months unless you contact us to cancel at the address specified
in section 11 below. If you do not indicate your intention to not renew, your designated
credit card will be billed for the amount of the applicable annual renewal membership
fee on your anniversary date.
2.e. You may cancel your VIP FarePass Membership once you have fulfilled your one
year commitment to the Club by sending a letter or email to the addresses specified
in section 11 below.
2.f. VIP FarePass reserves the absolute right to cancel or suspend your Membership
for any reason whatsoever. If VIP FarePass cancels your Membership, it will stop
billing the annual Membership fee immediately upon cancellation. No previously paid
fees will be refunded.
3. MEMBERSHIP BENEFITS
3.a. As a Member, you are entitled to all of the benefits set out on the Site. The
descriptions of all benefits displayed have been approved by the relevant benefit
Supplier.
3.b. As a registered Member, please note that Suppliers of benefits and the benefits
themselves are subject to availability and VIP FarePass reserves the right to change
or discontinue any benefit without notice.
3.c. Members that are within a specified trial period upon enrollment do not have
full access to benefits including, but not limited to hotel vouchers and companion
passes. To become a full registered member, please contact VIP FarePass using the
information specified in Section 11 below.
3.c. VIP FarePass aims to ensure that benefits remain available at all times and
is constantly negotiating new benefits to ensure that you receive maximum use of
your Membership. If any of the benefits become unavailable, we will attempt to ensure
that prior commitments are honored, but shall not be responsible for any actions
of Suppliers outside the Club’s actual control.
4. VIP FAREPASS VACATRION CENTER RESERVATIONS
4.a. The total price per person, including all taxes and applicable fees, will always
be displayed prior to final purchase.
4.b. Fees paid for travel arrangements that you later cancel or modify are non refundable.
4.c. E-ticket prices include the following taxes and fees along with those listed
in the chart below. Please note that these fees are subject to change without notice.
i. Airport Passenger Facility Charges: up to $18.00 USD, depending on itinerary
ii. Federal Segment Fees: $3.00 USD per segment (defined as a takeoff and landing)
iii. September 11th Security Fee: $2.50 USD per flight segment, up to a maximum
$10.00 per roundtrip ticket
iv. Various airline surcharges from $1.50 USD to over $50.00 USD may apply
v. International Itineraries: up to $200.00 USD for foreign and U.S. government-imposed
charges, depending on routing and destination
vi. Service Fee: non-refundable fee per ticket
vii. If the traveler's itinerary requires a paper ticket, there will be an additional
charge to cover printing and express delivery of the paper ticket(s)
|
Fee Description |
Call Center |
Online |
Details |
|
Airline Ticket - Service Fee |
$29.95 per ticket/max $60 per PNR |
$5.00 per ticket/max $30 per PNR |
Customer is responsible for the service fee per ticket, with a maximum service fee
as noted per PNR. |
|
Air + 1 or more component
|
$29.95 per ticket/max $60 per PNR |
$5.00 per ticket/max $30 per PNR |
Customer is responsible for the service fee per ticket, with a maximum service fee
as noted per PNR. |
|
Car and/or Hotel - Service Fee |
$19.95 per PNR |
$0 |
Multiple travel arrangements traveling on the same dates/itinerary.
|
|
Cruise/Tour |
$0 |
n/a must be done by call center |
No fees are charged if a cruise and/or tour is booked |
|
2 Day Shipping
|
$15 per envelope |
n/a all fees included and noted on payment screen
|
Business days only - 2 days from when envelope leaves ticketing department. GDS
script might be able to capture different fees. Ezrez includes the $15 shipping
fee in the payment if paper ticketing is recognized. |
|
International Shipping
|
$25 per envelope |
n/a all fees included and noted on payment screen
|
Business days only - 14 days from when envelope leaves ticketing department. GDS
script might be able to capture different fees. Ezrez includes the $15 shipping
fee in the payment if paper ticketing is recognized.
|
|
Airline Refunds |
$0, plus airline penalties |
n/a must be done by call center |
Only the refundable airfare will be returned. Any original booking fees will not
be refunded. |
|
Airline Exchange |
$30 CLTS charge plus airline penalties |
n/a must be done by call center |
When a customer is re-booking an air itinerary, they are responsible for a $30 fee
charged by CLTS, the airline assessed fees, and difference in fare. |
|
Airline Void |
$30 CLTS charge
|
n/a must be done by call center |
Customer is responsible for this service fee if CLTS voids a ticket booked online
or via call center
|
|
2 or more components Change/Cancellation |
$50 CLTS charge plus vendor penalties |
n/a must be done by call center |
Customer is responsible for the service fee plus any additional vendor imposed penalties. |
|
Cruise/Tour Change/Cancellation |
$75 CLTS charge plus vendor penalties |
n/a must be done by call center |
Customer is responsible for the service fee plus any additional vendor imposed penalties. |
4.e. Information regarding taxes, governmental fees, and other charges on any travel-related
transactions not discussed above will be calculated and displayed to you prior to
check-out. Other charges may be incurred while traveling that are not payable to
us and are not included in the quoted price, such as resort fees, gratuities, telephone
fees, and room service.
4.f. VIP FarePass attempts to be as accurate as possible. However, the Club does
not warrant that descriptions or other content of this Site are accurate, complete,
reliable, current, or error-free. Despite our best efforts, a small number of the
items may be mis-priced. If an item's correct price is higher than our stated price,
we will, at our discretion, either contact you for instructions before shipping
or cancel your order and notify you of such cancellation.
4.g. VIP FarePass is not responsible for errors and/or omissions. Prices and information
displayed are valid for select departures at the time of downloading original document,
are subject to change without notice and may be withdrawn at any time. Club responsibility
and liability does not extend to any party for any loss or damage caused by errors
or omissions as a result of negligence, accident, or any other cause.
4.h. When booking through the Site, you are contracting with a Supplier and all
reservations are subject to the Terms and Conditions, Privacy Policy, Conditions
of Carriage, and Rules of that Supplier. Separate terms and conditions may apply
to your reservations, bookings, and purchases. You agree to abide by such terms
and conditions imposed by any other suppliers. Please note that VIP FarePass is
not an authorized travel agent or tour operator and only acts as an introductory
agent on behalf of the Supplier.
4.i. VIP FarePass urges passengers to review travel prohibitions, warnings, announcements,
and advisories issued by the United States Government prior to booking travel to
international destinations. Information on conditions in various countries and the
level of risk associated with travel to particular international destinations can
be found at www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac,
and www.customs.gov.
5. LIABILITY
5.a. Your contract for the purchase of products or services is made with the relevant
Supplier only. VIP FarePass acts as an agent for the Supplier and, unless expressly
provided otherwise, all of your claims are with the Supplier. You agree that any
contract entered into by you with any of the Suppliers is an independent contract.
VIP FarePass hereby disclaims any and all liability for any act or omission of any
Supplier or any loss incurred by you as a result of any act or omission of a Supplier
whether or not arranged through the VIP FarePass call center or Site. VIP FarePass
makes no warranties, expressed or implied, including the warranty of merchantability
or fitness for a particular purpose, with respect to any of the benefits or related
information.
5.b. The airline, hotels, and other Suppliers whose travel or other services are
offered on this Site are independent contractors, not agents, or employees of VIP
FarePass. The Club is not liable for the acts of errors, omissions, representations,
warranties, breaches, or negligence of these suppliers, or for any personal injuries,
death, property damage, or other damages or expenses resulting therefrom. VIP FarePass
has no liability for, and will make no refund in the event of, any delay, cancellation,
overbooking, strike, force majeure, or other causes beyond its direct control. VIP
FarePass takes no responsibility for any additional expense, omissions delays, re-routing
or acts of any government or authority.
5.c. Members purchase Trips from Travel Suppliers at their own risk. Claims for
personal or monetary damage, injury or loss of life must be directed solely to the
applicable Travel Supplier(s), and not to VIP FarePass.
5.d. Under no circumstances will VIP FarePass or its agents, affiliates, service
providers, suppliers, and/or distributors be liable for any of the following losses,
costs, expenses, or damage (whether such losses where foreseen, foreseeable, known
or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c)
loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation;
(f) losses suffered by third parties; or (g) any indirect, consequential, special
or exemplary damages arising from the use of VIPFarePass.com regardless of the form
of action.
5.f. VIP FarePass shall not be liable to you or be deemed to be in breach of these
Terms and Conditions by reason of any delay in performing, or any failure to perform,
any of VIP FarePass’ obligations in relation to the Services, if the delay
or failure was due to any cause beyond VIP FarePass’ reasonable control.
5.g. Under no circumstances shall our liability exceed your current membership fee
and under no circumstances shall we be liable for your incidental or consequential
damages including failure of performance, error, omission, interruption, deletion,
defect, delay in operation or transmission, computer virus, communication line failure,
theft or destruction or unauthorized access to, alteration of, or use of record,
whether for breach of contract, tortuous behavior, negligence, or under any other
cause of action.
5.h. VIP FarePass aims to ensure that viruses (or other programs having adverse
effects) do not reside on the Site, but VIP FarePass accepts no responsibility for
any virus or other malicious code that a member may acquire from the use of the
Site or from any Supplier site.
5.j. VIP FarePass accepts no liability for any losses or claims arising from any
inability to access the Site or any failure to complete a transaction.
5.i. VIP FarePass tries to provide accurate and timely information. This Site may
contain inadvertent technical or factual inaccuracies and typographical error. We
do not represent or warrant that the information accessible via this website is
accurate, complete or current.
5.k. Accessing materials on this Site, by certain persons in countries may not be
lawful, and VIPFarePass.com makes no representation that materials on this Site
are appropriate or available for use in locations outside of the United States.
5.m. VIP FarePass makes no warranty of any kind regarding the Club, which is provided
on an “as is” basis. VIP FarePass expressly disclaims any representation
or warranty that its club will be error-free. VIP FarePass further disclaims any
warranty as to the accuracy, completeness, and timeliness of any content or information
distributed with respect to the club. VIP FarePass expressly disclaims all warranties
and conditions, including implied warranties and conditions of merchantability,
fitness for a particular purpose, title, non-infringement, and those arising by
statute or otherwise in law or from a course of dealing or usage of trade. Some
states do not allow the disclaimer of implied warranties, so this warranty disclaimer
may be limited in its applicability to you.
5.n. The failure of VIP FarePass to comply with the Terms because of an act of God,
war, fire, riot, terrorism, earthquake, actions of federal, state or local governmental
authorities or for any other reason beyond the reasonable control VIP FarePass shall
not be deemed in breach of this Agreement. If any such contingency shall last for
more than sixty (60) days, VIP FarePass shall have the right to terminate this Agreement
by giving notice with no further liability to any member.
5.o. This section applies only to the extent permitted by law.
6. CHANGES TO THESE CLUB RULES
6.a. VIP FarePass may vary these Terms and Conditions from time to time and will
notify you of any changes in a timely manner. Notification will be by some or all
of the following media:
i. The VIP FarePass newsletter
ii. The Site
iii. E-mail
iv. By Mail
6.b. Your continued use of your Membership constitutes acceptance of any altered
Terms and Conditions with or without notice of these alterations.
7. COPYRIGHT AND TRADEMARKS
7.a. VIP FarePass owns or is lawfully entitled to all of the copyrighted material
in this Site. All other intellectual property rights are reserved. This Site is
for your personal use onlyyou may not use it for commercial purposes. You
may only download to your personal computer for viewing purposes and print out a
number of pages of this Site for your personal use. You may not derive works from,
transfer or sell any information obtained from this Site.
7.b. All trademarks, product names, and company names and logos appearing on this
web site are the property of their respective owners.
8. LINKS
8.a. VIP FarePass assumes no responsibility for the contents of any other web sites
to which the Site has links and shall not be held responsible or liable for any
loss or damages caused or alleged to have been caused by use of or reliance on any
content, products or services available on such hyperlinked sites. VIP FarePass
may not have control of such web sites. The inclusion of any hyperlinks to such
other web sites does not mean that VIP FarePass endorses the material on such web
sites or has any association with the owner thereof.
9. GOVERNING LAW
9.a. Nothing in this Agreement is meant to supersede or override any provisions
of current or future applicable laws and regulations. This Agreement and the Terms
of Membership shall be governed and construed in accordance with the laws of the
State of Minnesota without giving effect to the choice of law provisions thereof.
Any dispute arising between Members and VIP FarePass will be resolved by submission
to arbitration in Hennepin County, State of Minnesota in accordance with the rules
of the American Arbitration Association then in effect. If you do not prevail in
any such action, you agree that you will pay all costs incurred by VIP FarePass
in defending such action, including reasonable attorneys' fees. Notwithstanding
the foregoing, nothing in this Agreement is intended or shall be construed to negate
or otherwise affect the consumer protection laws of the state in which Members reside.
10. SELLER OF TRAVEL INFORMATION
CST #2036509-50, OH SOT #87890286, WA UBI #601123743. SOT numbers pending for FL,
HI and OR. (Registration as a Seller of Travel (SOT) does not constitute approval
by the State of California.)
11. CONTACTING US
By Mail:
VIP Fare Pass
c/o Accredited Only, Inc.
P.O. Box 15004
Minneapolis, MN 55451
By Email:
Support@VIPFarePass.com
By Telephone:
Please call our toll free number, 1.866.503.8582. Reservations agents are available
Monday-Friday from 8AM to 8PM and on Saturdays between 8AM and 4PM Central time.
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